We are seeking a proactive and detail-oriented Learning and Development Administrator to join our Learning and Development team.

 The successful candidate will play a crucial role in supporting our learning and development initiatives, particularly focusing on the co-ordination of learners who are completing skills programs and internships. 

This is a junior role ideal for a candidate with relevant SETA experience, with a passion for facilitating employee learning and development.

Duties and Responsibilities:

• Coordinate and manage SETA-related activities, ensuring compliance with relevant regulations and standards
• Provide administrative support by capturing learner information on SETA CIMS related to skill programs and internships
• Monitor and maintain reporting for WSP and ATR submissions across business units
• Liaise with SETA representatives to stay updated on new developments and requirements
  

• Oversee the administration of skills programs and learnerships, including enrolment and tracking of learners
• Assist in the coordination of skills development programs, including scheduling and logistics, learner registration and confirmation, and tracking attendance and completion rates
• Ensure all learner agreements and documentation are accurately completed and maintained
• Monitor learner progress and provide support to both learners and mentors throughout the program
  

• Administer internship programs, from candidate selection to program completion
• Coordinate with various departments to ensure meaningful and structured internship experiences
• Maintain records of intern performance and feedback, providing reports to the Learning and Development Manager

• Maintain the L&D calendar and related schedules, ensuring that all deadlines and timelines are met
• Assist in the organization and scheduling of training sessions, workshops, and external programs
• Assist in the preparation of learning and development program materials, including PowerPoint presentations, handouts, and other support materials
  
• Monitor and maintain L&D evaluations, and feedback from management, participants and facilitators.
• Maintain accurate and up-to-date training records and L&D reports for business units
• Handle inquiries related to training programs and provide appropriate assistance to employees and line managers

• Ensure all Learning and Development activities are compliant with company policies and regulatory requirements
• Monitor and maintain Training Committee and EE committee meeting agendas and meeting minutes
• Monitor and maintain EE reporting

6. Continuous Improvement:

• Gather feedback on training programs and suggest improvements to enhance effectiveness and engagement.
• Stay informed about the latest trends and best practices in learning and development.

1. A relevant diploma in Human Resources or Adult Education and Training
   
2. Proven experience in managing SETA processes, learnerships, and internships, CATHSSETA or W&R SETA preferred
3. Previous experience in a learning and development administrative role in a fast-paced environment
4. Administration of information on ETA CIMS
5. Understanding of Skills Development Act, EE Act, BCE Act
6. Excellent organizational and time-management skills
7. Strong communication and interpersonal abilities
8. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
9. Proficiency in SETA CIMS and learner management systems
10. Ability to work independently and as part of a team
11. High attention to detail and accuracy in administrative tasks
12. Understanding of learning and development principles and practices

Benefits:

• Competitive salary and recognition programs
• Opportunity for accelerated professional growth and development
• Collaborative and supportive work environment