DUTIES AND RESPONSIBILITIES:

1. To serve as the primary liaison between the Distribution Centre (DC) and the various stores, ensuring the expeditious resolution of all inquiries and requests in strict accordance with the company's Standard Operating Procedures (SOPs)
2. Uphold Pedros People values and leadership principles, ensuring integration across the business and with new hires
3. Timely collection of invoices from the Accounts Department
4. Reconcile printed invoices against delivery schedule and B2B list for Finance
5. Manage Nightshift operations, batch pick slips, and double-check for accuracy
6. Facilitate trip planning, create trip sheets, allocate seals, batch driver packs, and meticulously deconstruct invoice packs. Check for stamps, signatures, and lug information, verify trip sheets, and reconcile previous day's invoices against the Invoice Handover Sheet
7. Capture customer orders/B2Bs on the sales order report and ensure timely submission
8. Monitor Store WhatsApp Groups for DC queries, promptly escalate for accurate feedback
9. Provide effective feedback on information, including Vehicle ETAs and Poultry Claim Feedback
10. Note and escalate store special requests, monitor seal pictures, and document empty lug counts. Perform relief supervisory and debrief duties as necessary
11. Manage data capture responsibilities, including Claim Tracker, Poultry Shortages Document, and A/O & E/O document updates
12. Handle administrative tasks, create ad-hoc trip sheets, file department documents, and assist with non-routine duties
13. Ensure effective communication practices by posting ETAs on store WhatsApp groups and notifying customers of delivery delays
14. Manage logistics processes, including transportation
15. Prepare shipping documents and track shipments to ensure timely delivery                        
16. Analyze logistics data to identify trends and improve efficiency
17. Coordinate with other departments to support supply chain activities               
18. Implement and maintain logistics software and systems
19. Data capturing
20. Communicate and attend to store queries
21. Schedule trucks for repairs
22. Schedule/track trips & Monitor drivers and V'as

REQUIREMENTS: 

1. Matric
2. A bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field
3. Proven work experience as a logistics administrator or in a similar role within a distribution center
4. In-depth knowledge of logistics and supply chain processes, including transportation, inventory management, and order fulfillment
5. Proficient in using logistics and inventory management software, as well as standard office software (e.g., Microsoft Office Suite)
6. Organisational and time management skills