About the Role:

We’re seeking a dynamic and skilled Commercial Administrator to support the growth of our retail product range into chain stores across South Africa and selected regional markets. This is a hands-on, hybrid role that blends administrative excellence with retail sales and merchandising support. Ideal for someone with a strong background in sales coordination, retail execution, and commercial data management.

Key Responsibilities:

Sales & Merchandising Support

• Develop and execute retail sales strategies to meet growth targets.

• Build and maintain strong relationships with buyers, store managers, and key retail partners.

• Analyse market trends, consumer behaviour, and competitor activity to inform strategy.

• Implement effective in-store merchandising and category management plans.

• Negotiate pricing, promotions, and trading terms with stakeholders.

• Collaborate with internal teams on visual merchandising and stock planning.

Administrative Support

• Manage and maintain commercial documentation (contracts, agreements, proposals).

• Prepare quotations, pricing schedules, and customer correspondence.

• Assist with invoicing, purchase orders, and internal approval processes.

Data Management & Reporting

• Maintain accurate records of sales performance, pricing, and client data.

• Assist in preparing reports, dashboards, and tracking commercial KPIs.

• Monitor budgets, stock levels, and cost-related data for accuracy and performance.

Client & Supplier Liaison

• Coordinate with customers and suppliers on orders, delivery timelines, and documentation.

• Support commercial managers with client queries, follow-ups, and resolution of issues.

• Ensure timely, professional, and accurate communication with stakeholders.

Requirements:

• Minimum 2 years’ experience in retail sales and/or merchandising

• Experience working in FMCG or consumer product environments preferred

• Excellent interpersonal, communication, and negotiation skills

• Proficient in commercial documentation, reporting, and sales tracking

• Strong analytical and problem-solving skills

• Self-driven and able to work independently as well as in a team