ROLE OVERVIEW:
The 3rd Line Support System Administrator will be responsible for providing comprehensive support for our IT infrastructure. The candidate will manage system administration tasks, including patch management, cybersecurity, switch configuration, firewall management, backups, and Azure cloud management. This position requires a highly skilled individual who can work independently and is self-managed.

KEY RESPONSIBILITIES:

1. Run patch management using RMM tools like Datto RMM to deploy security patches and scripts.
2. Understand and apply cybersecurity principles.
3. Set up HP switches with VLAN segmentation.
4. Manage firewalls, with a preference for Sophos and Fortinet.
5. Oversee backups and restores.
6. Manage Microsoft Azure cloud environments.
7. Implement robust security measures for Azure, Hyper-V, Exchange, and Active Directory.
8. Identify opportunities for automation in Azure workflows and on-premises systems.
9. Create and maintain detailed documentation related to system configurations, processes, and procedures.

REQUIREMENTS:

1. A relevant IT qualification.
2. Hands-on experience with Datto RMM or similar RMM tools.
3. Strong understanding of cybersecurity principles.
4. Experience configuring HP switches with VLAN segmentation.
5. Proficiency in managing firewalls, preferably Sophos and Fortinet.
6. Proven experience in managing backups and performing restores.
7. Significant experience managing Microsoft Azure cloud environments.
8. Valid Microsoft Certified Azure Administrator Associate certification.
9. Proven experience as an IT Systems Administrator, with significant hands-on experience in managing Microsoft Azure, Hyper-V, Exchange, and Active Directory.
10. Ability to implement robust security measures and identify automation opportunities.
11. Strong documentation skills.